Responsible Gaming
Our Commitment to Safe Gaming
At 15g-9chewslane.com, we are committed to promoting responsible gambling practices. Gaming should be enjoyed as entertainment only, never as a way to earn money or solve financial problems. We encourage all our players to gamble within their means and to seek help if gambling becomes a concern.
Age Verification
We take age verification seriously. You must be at least 18 years of age (or the legal gambling age in your jurisdiction) to access and use our services. We conduct strict identity and age verification checks during account registration. If you are under the legal gambling age, please do not attempt to access our platform.
Warning Signs of Problem Gambling
Be aware of these warning signs that may indicate problematic gambling behaviour:
- Spending more money or time gambling than intended
- Chasing losses by gambling more to recover money lost
- Hiding gambling activities or lying about the amount spent
- Neglecting work, school, family, or social responsibilities due to gambling
- Borrowing money to gamble or pay gambling debts
- Feeling anxious, irritable, or restless when not gambling
- Unsuccessful attempts to reduce or stop gambling
- Using gambling to escape problems or cope with difficult emotions
- Experiencing mood swings or depression related to gambling
- Damaged relationships due to gambling habits
If you recognize any of these signs in your behaviour, we encourage you to seek support immediately.
Self-Help Tools & Controls
We provide the following tools to help you manage your gambling responsibly:
- Deposit Limits: Set daily, weekly, or monthly limits on the amount you can deposit into your account
- Loss Limits: Restrict the maximum amount you can lose within a set timeframe
- Betting Limits: Control your individual bet sizes
- Reality Checks: Receive pop-up reminders during gaming sessions about time spent and money wagered
- Session Time Limits: Set automatic session duration limits
- Self-Exclusion: Temporarily or permanently exclude yourself from our platform
To access these tools, log into your account and visit the Responsible Gaming settings section, or contact our customer support team.
Support Organizations in New Zealand
If you or someone you know needs help with problem gambling, the following organizations provide confidential support and advice:
- Problem Gambling Foundation (New Zealand): Free counselling and support services. Visit www.pgf.nz or call 0800 664 262 (toll-free)
- Gambling Helpline: Anonymous helpline available 24/7. Call 0800 664 262 or visit www.gamblinghelpline.co.nz
- Samaritans: Support for mental health and emotional distress. Call 1737 (free call or text, available 24/7)
- Department of Internal Affairs: Responsible gambling information and resources at www.dia.govt.nz
International Support Resources
Additional resources available to international players:
- United Kingdom: GamCare and GamStop (National Self-Exclusion Scheme)
- Australia: Gambling Help Online
- Canada: Responsible Gambling Council
- United States: National Council on Problem Gambling
- Germany: Bundeszentrale für gesundheitliche Aufklärung
Take Action Today
If you believe you or someone close to you may have a problem with gambling, please seek help immediately. There is no shame in reaching out—support is available and confidential. Counsellors and support services are trained to help and can provide practical advice and emotional support.
Contact the Problem Gambling Foundation (NZ) today: 0800 664 262 or visit www.pgf.nz
Gambling should be fun. If it stops being fun, it's time to stop. We're here to support your responsible gaming journey.